Effective Date: 3 July 2025

At PromptPacks.ai, we are committed to protecting your privacy and ensuring the security of your personal information. This policy outlines what data we collect, how we use it, and your rights under applicable privacy laws including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).

1. Information We Collect

  • Email Address: Collected when you sign up for free downloads or subscribe to updates.
  • Name (optional): Collected during newsletter signup or purchase checkout.
  • Processed securely by our payment processor, Lemon Squeezy. We do not store or access your credit card information.
  • Usage Data: We do not use cookies or behavioral analytics tools to track individual browsing activity. We may collect aggregate usage data to improve site performance.

2. How We Use Your Information

We use the information you provide for the following purposes:

  • To deliver free or purchased digital products
  • To communicate updates, new content, or special offers (if subscribed)
  • To improve our website content and layout
  • To comply with legal obligations or protect our legal rights

3. Third-Party Services

We use the following third-party services, which may process limited user data on our behalf:

  • Ghost – our website and newsletter platform
  • Lemon Squeezy – for secure payment processing and product delivery
  • Email Service Providers – for delivering newsletters and transactional emails

These services are bound by their own privacy policies and are compliant with GDPR and other applicable regulations.

4. Your Rights

If you are located in the EU, UK, or California, you may have the following rights:

  • To access the personal data we hold about you
  • To request correction or deletion of your data
  • To withdraw consent to communications at any time
  • To request data portability (where applicable)

To exercise these rights, contact us at support@promptpacks.ai.

5. Data Security

We use commercially reasonable measures to protect your personal information. Payment data is never stored on our servers and is handled by PCI-compliant third-party processors.

6. Data Retention

We retain your data only as long as necessary to fulfill the purposes for which it was collected, or as required by law. You may unsubscribe or request deletion at any time.

7. Children's Privacy

PromptPacks.ai is not intended for use by individuals under the age of 16. We do not knowingly collect data from children.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be reflected on this page with a new effective date.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, or wish to exercise your data rights, please contact us at:
support@promptpacks.ai